Our Values

Anja Landert (Chairman of the Board) on the occasion of the launch of the new values:

“We are forming a mutually supportive, substantive and questioning team of high performers around us which is distinguished by an atmosphere of mutual trust and esteem and in which we learn from each other, grow together and develop our strengths – as individuals and as a team – inspiring us all in this way to become a solution-oriented and performance-oriented effective unit. We live this spirit in our daily lives and project it with single-mindedness to all our stakeholders.

We use it to create a lasting feeling of involvement among our customers, partners, staff and their families, shareholders and the general public – a feeling which leads to growing success for the company and, in consequence, to value-added for all concerned.“

	Openness We recognise and exploit opportunities We resolve conflicts and remove ambiguity We communicate openly, constructively and directly
	Trust We are honourable We bestow and win trust We delegate and accept responsibility
	Partnership We respect ourselves and others We help each other to succeed We overcome challenges by concerted action
	Customer orientation We recognise and meet customer requirements We inspire and win customers by means of innovation We all make our contribution to customer success
	Effectiveness We achieve the very best results We concentrate our strengths We act proactively

Our guiding principles
Together	Clear	Focussed